Returns and refunds

Returns & Refunds Policy

At Lee’s Crafts and Creations, every item is handmade with care. Due to the nature of custom and handmade products, all sales are final.

Refunds & Replacements

  • Refunds or replacements are not offered for packages that are lost, delayed, or damaged after shipment, as these situations are outside of my control.
  • Refunds will not be issued if you simply change your mind or do not like the product once received.

Errors on My Part

If there is a mistake with your order due to an error on my end, I will gladly refund your payment or recreate the item at no additional cost.

However, to move forward:

  • You must provide clear proof (photos and/or description) that the error was mine.
  • Once the issue is confirmed, I’ll work with you directly to resolve it as quickly as possible.

If you have any questions before ordering, feel free to reach out. I appreciate your understanding and support!